Mitel

Senior DevOps Engineer

October 2019 - Current

Infor

Senior DevOps Engineer

May 2018 - October 2019

• Orchestrated tasks with Step Functions, Lambda, and SSM to increase environment stability.
• Collaborated with various teams to integrate existing tooling with SSM, Glue, and Athena to deliver a configuration reporting solution.
• Improved operational management through automation to save approximately 80 management hours per week.
• Analyzed environments totalling over 9,000 servers to identify excess provisioned hardware realizing approximately 1 million dollars in cost savings annually.
• Created custom monitoring metrics on LogicMonitor and auto healed through calling API Gateway, SQS, and Lambda.
• Scripted solutions primarily with PowerShell and Python.

Senior Database Administrator, Team Lead

Janruary 2017 - May 2018

• Directed a team of 6 across multiple continents.
• Trained new team members on team supported applications, standards, and automation.
• Orchestrated Windows host and database maintenance windows, upgrades, and installations.
• Continued improvements to internal documentation covering design, standards, and various procedures.
• Administrated change management and ticket handling using ServiceNow and Jira.

Database Administrator

May 2015 - Janruary 2017

• Hosted Microsoft SQL Server AOAG clusters in various AWS accounts and regions, including GovCloud supporting a diverse group of software applications.
• Created a simple framework in PowerShell to allow different teams to integrate application specific configurations and customizations to be easily deployed, executed, and tested.
• Redesigned and improved effectiveness of existing automation for stack builds and configuration, decreasing overall deployment and configuration time by 63%.
• Managed and deployed team automation code base through an internal tooled CI/CD pipeline.
• Worked frequently alongside several teams to diagnose and enhance database performance and operations.
• Executed plans to manage database server growth utilizing cost efficient scaling practices.
• Ensured proper disaster recovery processes were met to satisfy the RPO and RTO as contracted in SLAs.

University of South Carolina, Upstate

B.A. Computer Information Systems

Focus: Systems Analyst

Tutor - Computer Science

Teaching Assistant - Computer Science

University of South Carolina, Upstate

B.S. Business Administration/Economics

Focus: Accounting & Minor: German Language

Sigma Alpha Lambda - National Collegiate Honor Society

Alpha Mu Gamma - National Collegiate Foreign Language Honor Society